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Westland MyGroup




We’ll guide you through the claims process with your insurance company, and advocate on your behalf.

Step One

Prepare information regarding the claim, including:

  • Your policy number
  • Details about the incident

Step One

Log in to the Westland MyGroup Client Access Centre or call our service line at 1-844-999-7687 as soon as possible to provide details on the claim. We’ll get the details of the claim from you, and submit this to the insurance company.

If your claim is related to PetSecure Pet Insurance, please contact the claims team at or by calling 1-800-268-1169.

Step Three

An adjuster from your insurance company will contact you to answer any additional questions you may have, and to schedule an inspection.
Why did we partner with ReadyWhen?
We are very excited to inform you that we are launching a new partnership with ReadyWhen; a simple, secure, and fast digital Estate management solution.
It was simple, we want to offer protection that goes beyond insurance. If something happened to you, your parents, or someone you loved would you know what to do? Have you stored or shared the important information that will make life easier for your family if the inevitable does happen? You can’t predict tomorrow. But you can be ready.
Please note that the 24forU portal is not available for residents of British Columbia at this time. If you are a BC client, please contact our service team at or call us at 1-844-999-7687 for assistance. By clicking "OK", you acknowledge and accept this notice.