COVID-19 Update From MyGroup Auto and Home Insurance

To our valued customers,

With the significant and growing concern in Canada of the COVID-19 (“coronavirus”) situation, we wish to provide you with an update on how MyGroup Insurance Broker Ltd is handling this situation as it relates to our customers and employees.

For our customers, we are fully operational. Our business is equipped and designed to service you in situations such as this. MyGroup Insurance has invested in systems so that we are able to continue to service you by phone, email, online and through digital policy management. We are, and have been, operating in a 100% digital environment to meet our customers’ service preferences for some time now.

During this unprecedented event, we will help to slow the spread of the virus by temporarily suspending walk-in and in-person appointments until further notice.

For our employees, we are communicating with them on a regular basis, promoting social distancing and cancelling business travel.  Our employees are well-equipped to work from home, and continue to service our clients at the highest service levels you expect from us.

We look forward to providing you with the service you deserve from MyGroup Insurance.
Thank you for your understanding during this time and for your continued business.

Best Regards,
James Malcolm
Vice President, MyGroup Insurance Broker Ltd.
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